Your questions answered

Welcome to our frequently asked questions section! Here, you'll find answers to common inquiries about our handmade candles, incense, bar soaps, and hand sanitizers. We aim to provide clarity and make your shopping experience as smooth as possible. If you don't find what you're looking for, feel free to contact us directly.

Frequently asked questions

At Candlelight Essential TM LLC, we're dedicated to crafting high-quality, handmade smell goods. Our passion for creating unique scents and products drives us to provide exceptional items, from soy wax candles to shea butter soaps. We believe in transparency and want to ensure you have all the information you need to enjoy our products.

What are the questions you hear most often about your products?
Customers often ask: "How do I order some candles?", "What scents do you have?", "How much do they cost?", and "What items do you sell?". You can find all our products in our [[website]] shop. For specific scent inquiries or pricing, please browse our product pages or contact us.

Can you make a candle for any occasion?
Yes, we specialize in crafting made-to-order scents and can create custom candles for various occasions, including birthdays, weddings, holidays, or just because. Contact us through our Custom Scents page to discuss your specific needs.

Do you sell aroma scents?
We primarily offer finished products like candles, incense, and soaps with custom scents. While we don't sell raw aroma oils separately, our incense is made with any essential oils you prefer, and our other products are custom-scented to your liking.

What important tips do you share for enjoying your handmade items?
To ensure you receive your order in a timely manner, please make sure your shipping information is correct. Let us know if any changes need to be made promptly. We also welcome your feedback on our products!

What items do you sell?
Candlelight Essential TM LLC offers a variety of handmade smell goods including candles made with soy candle wax, incense made with your choice of essential oils, bar soaps crafted with shea butter, and hand sanitizers made according to FDA guidelines.

How far in advance do I need to place my order for custom scents?
For custom scent orders, especially for special occasions or larger quantities, we recommend placing your order as far in advance as possible. This allows us ample time to craft your unique scent and ensure timely delivery. Please visit our Custom Scents page for more details or to inquire about lead times.

How much do your products cost?
The pricing for our handmade candles, incense, bar soaps, and hand sanitizers varies depending on the item, size, and any custom specifications. You can find detailed pricing information on our "Shop All" page or by browsing individual product listings. Custom orders will have specific quotes.

How do I order some candles?
Ordering candles is easy! Simply visit our "Shop All" page to browse our selection. Select the candles you'd like, choose your preferred scents (if applicable), and add them to your cart. Follow the checkout process to complete your purchase. For custom scent orders, please visit our "Custom Scents" page.

Got more questions?

We are always happy to help! If you haven't found the answer to your question here, don't hesitate to reach out to us. We're committed to providing excellent customer service and ensuring you have the best experience with Candlelight Essential TM LLC.